The Fons Blog
Release Notes: April 2023
Mon Apr 03 2023
While we are always looking to improve the Fons experience, we often favor making improvements for our existing customers. But since you've been getting the word out, Fons is growing, and we needed spread some love to the new customers as well. And this month we are excited to announce a complete re-imagining of our onboarding experience to help guide our newest Fons family members into the pit of success!
New Onboarding
Moving your business over to Fons used to be a daunting task, especially if you didn't know where to start setting things up. May that never be said of Fons again! We now walk you through each step to setup Fons in a way that leaves you confident you've done it correctly. In particular, "setup mode" allows you to add clients, invite staff, and schedule appointments without fear of sending out premature notifications or charging clients. Make all the changes you want, and when you are ready, take your Fons account live and we'll take care of the rest!
Client and Staff Quality of Life Improvements
Do you ever wish setting up a family of clients was more intuitive? Or that you could setup a new staff members' schedule before they've accepted their invite to Fons? Well, now you can do both! There's a few other gems in the client and staff wizards that will make life a little easier with Fons...but we'll leave those for you to discover :)
Disputes
Last month we started showing disputes in the UI. While the feedback was positive, we saw room for continued improvement. Now a first class citizen under reporting, disputes can easily view by status with instructions on what steps you need to take next. We hope you don't have to use this feature very often, but if you do, it's a smoother experience now.
Enhancements 💄
- re-imagined onboarding and setup mode 🆕
- show more than one week in agenda, and allow future scrolling 📆
- send subscription cancellation notices when cancelled by staff 📧
- make disputes a top-level reporting category 😠
- improve UX for failed ACH payments 🏦
- improve client creation wizard 🪄
- include client-canceled appointments in payroll report 📊
- allow setting office hours and booking appointments for new staff prior to accepting invite 🕥
Bug Fixes 🐛
- remaining package repurchase count was not displaying 📦
- setting infinite capacity on appointments and workshops was not saving ♾️
- some timestamps in the UI displayed in UTC rather than local time 🌐
- fix layout issues on mobile booking page 📱
- fix confusing language on appointment attendee billing ❓
- fix issues with recurring appointments not syncing correctly after many edits 🔁
❤️ Fons Engineering